I requested a new password but received no email When I log in using Microsoft Explorer, I can only see the page header with the bfinance logo or a blank page When I log in using Firefox, I see a blank page When I log in using Safari, I see a blank page After I clicked 'Yes I want to participate', or after submitting an offer, the tender is no longer displayed

I requested a new password but received no email The new password is sent to the primary contact for your company. If you are not the primary contact, please liaise with him/her.

When I log in using Microsoft Explorer, I can only see the page header with the bfinance logo or a blank page Check your version of Microsoft Internet Explorer by clicking Help > About Internet Explorer If you are using Microsoft Internet Explorer 6 Confirm that javascript is enabled on your browser by clicking Tools > Internet Options > Security > Internet > Custom level and checking that the Active option is selected under Scripting > Active scripting Confirm that ajax is enabled on your brownser by clicking Tools > Internet Options > Security > Internet > Custom level and checking that the Active option is selected under ActiveX Controls and Plug-Ins > Script ActiveX controls marked safe for scripting and Run ActiveX controls and plug-ins If these settings are not active and you cannot change them, try to add http://www.bfinance.com to your list of trusted sites by clicking Tools > Internet Options > Security > Trusted Sites then clicking the Sites button and the Add button If you are using Microsoft Internet Explorer 7 or 8 Confirm that javascript is enabled on your browser by clicking Tools > Internet Options > Security > Internet > Custom level and checking that the Active option is selected under Scripting > Active scripting Confirm that ajax is enabled on your brownser by clicking Tools > Internet Options > Advanced > Enable native XMLHTTP support If these settings are not active and you cannot change them, try to add http://www.bfinance.com to your list of trusted sites by clicking Tools > Internet Options > Security > Trusted Sites then clicking the Sites button and the Add button If you are not allowed to do any of the above, please contact your system administrator.

When I log in using Firefox, I see a blank page Confirm that javascript is enabled on your browser by clicking Tools > Options > Content and checking that the Enable Javascript box is checked. If this setting is not checked and you cannot change it, please contact your system administrator.

When I log in using Safari, I see a blank page If your are using Safari for Windows Confirm that javascript is enabled on your browser by clicking Edit > Preferences > Security and checking that the Enable Javascript box is checked. If your are using Safari for Mac OS X Confirm that javascript is enabled on your browser by clicking Safari > Preferences > Security and checking that the Enable Javascript box is checked. If this setting is not checked and you cannot change it, please contact your system administrator.

After I clicked 'Yes I want to participate', or after submitting an offer, the tender is no longer displayed The system might need a few seconds to acknowledge your answer. Please wait about 10 seconds and refresh your screen by pressing F5. The tender should de displayed.